Water Damage Emergency Tips

Tips for handling a water damage emergency.

  • Mar 18, 2018
  • |
  • 3 minute read
Indianapolis Flooded Home

Water damage emergencies are a fairly common occurrence for central Indiana residents.  It's also one of the most serious emergencies that can happen to your property.  In fact, uncontrolled water can cause thousands of dollars in structural damage.  If immediate action isn't taken the potential for mold spores increases exponentially.    

That's why being prepared is the best course of action.  Knowing what to do during a water damage emergency can protect people, pets, and your most important possessions.  Here are the 5 main steps for dealing with a water damage emergency.

Step 1: Stop the Source of Water

The most common source for internal water damage is from a burst hot water tank or a pressurized water line.  It's imperative that you know the location of your main water shutoff valve.  We recommend performing a few tests so you're comfortable with shutting off the main water line in the event of an emergency.  Create a plan of action to make sure all members of your family know where to locate the main water valve.  

Leaky Pipe Leaky Pipe

Externally, flooding will be your main source of water damage.  Granted, nature is impossible to stop, but storm water can often be diverted away from your property by blocking, clamming or ditching.  Always call a professional before you perform any type of digging.  

Step 2: Think Safety 

After shutting off the main water valve you may need to cut electricity to the damaged area.  Locate the main electrical box on your property, and snap the circuit breaker for the impacted area.  In the event that there's standing water you don't want anyone getting shocked.  Even with electricity turned off it's a best to be safe by making sure all children and pets are kept at a safe distance from any standing water. 

Step 3: Protect your Assets

Quickly assess the damage to the impacted area.  Can you safely remove or elevate furniture?  Water-soaked valuables can quickly become moldy and eventually rot.  You'll need to prioritize your high risk valuables, and safely move them to a well ventilated area where they can begin to dry out. Don't worry about wet drywall, carpet, or moulding as they can be easily replaced.  

Step 4: Contact your Insurance Company

Call your insurance company to start the process of filing a claim.  They should talk you through their plan for water removal and restoration.  Insurance companies have professional partners, like Faulkner Restoration, who specialize in water damage restoration that they call on to assist in emergencies.  Please don't attempt your own water removal as it may compromise your ability to file an insurance claim.  

Step 5: Work with Faulkner Restoration

Don't forget that you're always in control.  Get a few estimates from established, IICRC Certified, water restoration professionals in your area.  IICRC Certified professionals have the proper industrial equipment and training to properly restore your property to new condition.